Issue with resolution page

mxmanning
New Community Member

 I am trying to open a dispute as a buyer. When I try to click next to go to the next step past purchase details I get an error message saying "Some required information is missing or incomplete. Please try again." And the last box on the page, expected refund,  is marked and no matter what I type in I can't proceed to the next page.

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1 REPLY 1

seams
Contributor
Contributor

@mxmanning wrote:

 I am trying to open a dispute as a buyer. When I try to click next to go to the next step past purchase details I get an error message saying "Some required information is missing or incomplete. Please try again." And the last box on the page, expected refund,  is marked and no matter what I type in I can't proceed to the next page.



I am having this same issue and need a solution to this technical problem



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