Identity confirmation problem

mategergo
Contributor
Contributor

I had a refund problem - it has been solved.

After that I have to confirm my identity - don't really understand why, but let's do it.

BUT I CAN'T!

I can't upload my driving licence (because I receive a red message - try again), can't communicate anyone from paypal, the phone call isn't a solution.

 

So please help to solve it!

 

Thanks

Gergő

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mategergo

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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mategergo
Contributor
Contributor

@kernowlass: No, I've just tried via resolution center, but it had never any resolution. And tried via email - I thought it could work, but nope...

 

Thanks, gonna try via facebook

 

UPDATE: the autoreply send me beack here...

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