I still have not received my item

[hurtgenerik4]

Hi, I ordered an item through depop on September 25. The seller has not recieved the money for this item and i have lost contact with him. He said that he shipped it last friday, October 6 from the UK to Florida but i have still not recieved it.  I have already tried to open a claim with him, but it was decided in his favor. I tried to make another claim, and paypal says that he has not recieved payment for this item or that you have already opened a case against him. I was wondering if there is any way to get my money back as i have still not recieved the item. Thanks

[DPCreations]

What are the details of the transaction the PayPal activity list on your computer?

[hurtgenerik4]

Under the activity list, it shows the transactions as completed. However, the seller has told me that he has not recieved the money.

[DPCreations]

File a PayPal dispute for item not received.

[hurtgenerik4]

I’ve tried but it either says that I have already made a claim or that he hasn’t receieved my payment. I don’t know what to do because of that

[Whac-A-Mole]

check his email address,did you send it to the wrong address?