Should I ship now or wait?

elksama
Contributor
Contributor

Ok I just sold an item on Ebay and the buyer told me that he made a new account & paypal just to buy my item. They said that an error came to making the paypal and that they dont know what to do from there. Later I got an email from the buyer saying they put down their email from work and was unable to retreive the code or something to process the order. But on my ebay it says that it was a confirmed purchase & I have the money pending on my paypal account. Is it safe to ship since I have gotten paid? The buyer won't return my messages or my emails so I dont really know what to do

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7 REPLIES 7

elksama
Contributor
Contributor

Their address is also a confirmed address

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snowshoe
Frequent Advisor
Frequent Advisor

You don't really have the funds until they are released and deposited into your PayPal Account.  Suggest not shipping until that actually happens.  Your other option would be to cancel the order after the funds are released and do a refund as you are dealing with a shakey buyer.

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elksama
Contributor
Contributor

But I can't recieve the money since paypal has to hold it since Im a new seller. The money says in pending balance along with the money I received from selling my other crap this week.

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elksama
Contributor
Contributor

I swear paypal is garbage. Holding my money for 3 weeks? Come on. My last sell the buyer already received and left + feedback and still no release of my money. Have sent emails to paypal but no reply. What a joke compnay.

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snowshoe
Frequent Advisor
Frequent Advisor

As you are seeking advice, it's your choice as to what to do, you can make a good decision or a bad one. 

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elksama
Contributor
Contributor

I'm just asking whether it would be wise to ship or not since I have the money pending and their address is confirmed. All I care about is that I get the money.

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snowshoe
Frequent Advisor
Frequent Advisor

Not wise.

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