Security phone number on account

Whitley71
New Community Member

i can't log in to my account. I'm being prompted to send a txt msg or a phone call but it is linked to an old phone number. 

Live tried changing my password but no luck. How can I get this number changed? So that I can access my account.

Login to Me Too
1 REPLY 1

ShiraYuki
Frequent Contributor
Frequent Contributor

you need to phone customer support because paypal's 2nd wall of security check keeps activating.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.