Hi all.. I had question..unsure what to do. Several months ago, I had placed an order for some jewelry. Total amount is like $17. Anyways, it was from a company that I saw an add for while scrolling through Facebook.. That should have been my first clue lol. So I waited and waited...never received my order, no shipment status email, etc. I emailed the company several times, posted on their Facebook page, and msged through Facebook. Still nothing. Decided to open dispute with PayPal... Of course they responded back within a few days. I asked for refund but they said no refund after x amount of days. Then company basically said... Close dispute and we'll ship your package. I feel that's like they are holding my items hostage?! I replied that I did not feel comfortable canceling it before a resolution has been met. That was 5 days ago... No response.. So I just msged them again.. Basically saying the same thing. My time is running out.. I have til the 28th. I guess my main question is.. Since I've never does this... Is what they are asking reasonable? Common practice? Or are they trying to swindle me? Thank you in advance!
