Okay, last month a customer purchased an item from me on eBay but filed a claim against me. But I accidentally gave him a refund without requiring them to return the item and now the customer won't return the item. Is there anyway I can get this item back?
Seller protection is a joke! It should be rename as "Ebay/Paypal Profit Protection." A seller can issue a buyer a refund and the buyer can refuse to send the item back and there is nothing the seller can do! Paypal can freeze your account and hold your proceeds for the sale but when it comes to the buyer stealing your item Paypal says there's nothing they can do! How about refunding my refund to the buyer! This seems to be beyond them. To top it off I cannot even post the buyers ID on the forum to warn other would be buyers and sellers because deems it "inappropriate." So I guess what the buyer did to me is appropriate! And no one should know who they're dealing with when buying or selling on Ebay and being forced to use Paypal as the payment method. Once again this only goes to increase my distain for Ebay and Paypal for there protectionism of unscrupulas buyers and sellers in order to meet Ebay's and Paypal's bottom line and protect their monopoly in the market. Of course freedom of speach only goes so far under their corporate constitution. And yes, I am expecting this message to be taken down also!
Yes! You right as my experience buying is some how not good because I'm too nice to the seller even I'm not satisfied I don't complain and I still leave positive feedback, then I try selling and this happen it's frustrating and stress me out...the should treat fair doesn't matter if your a buyer or a seller, i think the give more favor to the buyer so ebay can have more money from the sells, then seller have to think twice before listing there item then...
Same problem, I sold item and send it same day 2weeks after item delivered buyer open case agains me that item does not match the description, next day no question ask I refunded the buyer. Then buyer ask for extra money to shipped back my item so I sent to his paypal account then no reply at all, I call ebay but still waiting,I even report him in ebay resolution center..don't know what is gonna happen I guess for this situation lets just hope that the buyer we encounter is kind... But seriously is there a way to get my item back?
