Buyer Return Fraud
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I had someone that I offered a refund to if the item was returned. I received the return today but not only is it not the original item I sent him, not everything that I sent was returned. I was unsure of how to move forward on this since my only option in the dispute is to say that I've received the item. I did send a message to support but is this all I should do? The buyer is quite the winner as not only did he decide to send me a harrassing e-mail after he had to ship the item back but decided to leave me a nice message in place of my name on the shipping label.
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Hi Zero3ffect
I personally would call ppal support
Dont select any options hold on until u speak to someone
Take pics also and ask if u can upload to them asap
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buyer returned a diferent item, only option given from paypal was item recived??? i clicked this option sadly now the case is closed and buyer gets refund... well thats great, lets just send empty boxes to each other and rip the world off... paypal are rubbish!! not happy but the only option if selling on ebay./...... totally ripped off and still paying fees....
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- limited account information in About Payments (Archive)
- TRYING TO ISSUE REFUND-NOTHING IS WORKING in About Payments (Archive)
- I won the dispute from a buyer - 2nd dispute is file "Bank reversal" in About Protections (Archive)
- Seller abused by buyer and by buyer protection program in About Protections (Archive)
- Refund including shipping cost in About Protections (Archive)