"We couldn't confirm your identity"
grantsnyder1997
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Posted on
Feb-15-2017
03:39 PM
What do I do? When I try to add funds I just get "We couldn't confirm your identity" and it directs me to the resolution center page, which has nothing at all on it to help me. Some pics are below. Any help please?
1 REPLY 1
Whac-A-Mole
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Feb-18-2017
10:08 AM
too vague to read.
Paypal will direct members to resolution center and list the documents it want to see and you will upload them there.
like driver license,ss card,utility bill etc.
but if it does not tell you then you should ask,or launch another browser and see if it is shown
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