how to chat live with PayPal?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is no live chat.
You can >
1. Ask on here.
2. Email them.
3. Phone them.
4. Send a pm via Facebook.
5. Send a pm via Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I`m confused on why my money is being (on hold) for so long. I know when your new but i`m not that new anymore, the funds are held
I haven`t had any problems. my moey was held before and i figured as soon as i added tracking info money was released. Is there a problem. Because to be truthful, this isnt working for me. I am selling on ebay to make some extra cash but i am paying shipping and sending item and still nothing. Also i have paypal credit for 3.000 and when i tried to make a purchase from a same store that i used paypal credit before it wouldn`t go through. Am i verified because i`ve tried to get verified and wont come up for me to do that. Please help me understand this mess.
Thanks, Michael
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Here is information on why funds are held:
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#holds-limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ebay and paypal are 2 separate companies with 2 separate dispute policies, so just because Ebay found in your favour it does not mean paypal will.
As the buyer has not recieved their item then they get a refund. If tracking did not prove delivery of the item to the buyer then you would lose any dispute unfortunately. Hopefully if the item is not delivered it will be returned hopefully back to you.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Clearence fee??? in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money