Cannot activate my new PayPal Business Debit Card
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I have the card. It says to go to paypal.com/activatecard. When I do, I get taken to my account summary. Then there's no way to find how to activate it within my account.
Am I missing something here? How do I activate it? I've been with PayPal over 10 years and this is the first time I've had this issue.
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Clicking on "Manage My Cards" refers to that URL indicated in red-which just goes to a non-existant part of the page I'm currently on.
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Thanks for the help, everyone, but I've been trying the web for two weeks now to make this work. I even emailed PayPal three days ago without a peep. I'm now going to go sit on the phone again and hope they pick up this time (last time was almost an hour and a half with no one taking my call). Didn't use to be this difficult or frustrating.
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My page was and is different. It showed my current card and the new card waiting to be activated under manage my cards and there is a popup when you click on a card. I see that you do not even have your current card listed under manage my cards.
I'm using Opera browser on a PC but I doubt that has anything to do with it.
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After 3 hours of frustration online and with phone reps, I called PayPal again. When the automated robot starts talking, I yelled "ACTIVATE CARD" and boom - it let me enter the number, etc. and it was activated. That simple! LOL
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First time I called this evening, it said stuff about long wait times, and then I was listening to Muzak for about 15 minutes. I hung up. Called again - this time, for the first time, it got me in to a voice-activated menu. WHERE WAS THAT BEFORE?! Took a few minutes (saying activate card didn't work until it let me say it - I was frustrated), but I finally got through it. Yeeesh.
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Kind of like how there was no activate my card option when I first logged in.
Glad you got it worked out.
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Going to just cut this card up. Amazing how much time Paypal takes up rather than just admitting there’s a problem here and fixing it. Thanks for another huge waste of time Paypal.
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