phone jack not recognizing the card reader

cathy01
Contributor
Contributor
Every time I plug in the card reader it keep saying card connected then say card disconnected and the little head phone icon keeps flashing up and down
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1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

Try a different card reader to make sure the reader isn't defective.

Try the reader in a different phone or tablet to make sure it isn't the jack on the device causing the problem.

Make sure the jack is firmly inserted with no obstructions.

Re-install the app on the device.

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