error when trying to send money with prepaid card

Eballard
Contributor
Contributor

i just added 200 dollar to my prepaid card. im trying to send this guy 170 dollars but when i send it says this

We can’t send your payment right now. If you keep running into this issue, please contact PayPal.

 

here is a picture of it

 

https://gyazo.com/cb28394fb4363db269e23746a9d41004

 

i just want to pay this guy. why this not work guys?

 

edit: oh yeah forgot to add thati can send payments up to 9 dollars with the card but thats it

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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

Suggest you call PayPal and talk to a customer service agent, as stated in the error message.

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PayPal_Randy
Moderator
Moderator

Hi Eballard,

 

Welcome to the community!  

 

Our apologies for the issue you recently had sending money using your PayPal Prepaid MasterCard.  Are you still experiencing this error?  If so, you can view additional information regarding FAQ's on this product here:

 

I hope this information helps!  😄

 

- Randy

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