purchase canceled but shipping already purchased through ebay paypal

keeleymills
Contributor
Contributor

I had several emailed notices of purchases today so I logged into eBay to purchase shipping and prepare them for Monday shipment.  After completing the shipping purchases, I received an email notice from eBay that they had notified one of the buyers that their cancellation request couldn't be honored because I'd already shipped the item.  (It's Sunday so I haven't actually shipped it, but I did pay for the shipping.)  I'm willing to refund the buyer's purchase price but since I've already paid for the shipping, I would only be willing to refund the actual cost of the items purchased.  Can a partial refund be done?  If I could be refunded for the shipping without major hassle, I'd be willing to refund the full amount.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

void the label

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