Buyer On Ebay Cancelled an order after purchase and wants a refund.

SussexYork
Contributor
Contributor

I had a buyer purchase an item for about $500 (no returns) and the buyer explanation is that he mistakenly gave his 3 year old access to his account and this 3 year old purchased my item and now the buyer wants to reverse the transaction.  However this little misshape will cost me $30 in PayPal fees round trip and $50 in Ebay fees and although I can use the Ebay reversed fees towards future selling I am not a big seller on Ebay so will cost me a lot.  I was thinking as a compromise that the buyer pay me the $30 PayPal fees but I would deal with the Ebay fees.  Any advice.  Allowing a 3 year old acces to your account is a complete violation of rules.  

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