Unauthorized Purchase

jeannieh
New Community Member

Received an email regarding a payment to ebay for over $1000.  The purchase is NOT in my ebay account, yet the money was deducted from my bank via PayPal.  I contacted PayPal but was told that they "determined there was no unauthorized use", and "Based on our review, we found this transaction is consistent with your PayPal payment history."  I do make purchases through ebay, but never for this amount.  How can I contact PayPal and get them to review this?

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1 REPLY 1

PayPal_Lisa
Moderator
Moderator

Hi @jeannieh,

 

I'm sorry to hear about the unauthorized payment. Please reach out to us on Facebook, Twitter @askpaypal or by clicking Help & Contact at the bottom of the PayPal page for further assistance regarding this issue.

 

Lisa

 

 

 

 

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