Unable to complete order via PayPal but payment is pending on account

coishi
New Community Member

I am trying to buy shoes off of Dick's Sporting Goods and tried to use PayPal to pay but it says "Due to an error, we cannot complete your order via PayPal". But I just got a order submission email from paypal saying I just paid for it and now that payment is pending on my PayPal account although I have not received an email from Dick's saying I placed an order. I have not had trouble with ordering shoes off Dick's through PayPal before. 

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1 REPLY 1

Quandary
Advisor
Advisor

Start by contacting the seller or merchant first and ask if they have processed your order.

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