Tracking info not updating

marvinm1988
Contributor
Contributor

Hello - My funds are on hold because the tracking number I supplied PayPal is not showing as delivered, when in fact, the package WAS delivered vis Ebay and the USPS website. How can this be fixed? Example of my issue:

 

Track your shipment ***VALID TRACKING NUMBER***

February 10, 2017,

Sent by USPSStatus: PENDING

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12 REPLIES 12

marvinm1988
Contributor
Contributor

I am the seller and this is not a completed transaction, it is a pending transaction. What you are referencing only applies to completed transactions. 

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marvinm1988
Contributor
Contributor

I am also the seller if that has anything to do with it. 

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DPCreations
Frequent Advisor
Frequent Advisor

I assumed you were the seller.  If the transaction wasn't completed, then it means you weren't paid.

 

Does your transacton lines in PayPal activity show information for that specific transaction?

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