Took wrong amount out of my account

melwinkie
Contributor
Contributor

I typed $5.00 and it took $50.00.  What can you do about it???

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PayPal_Tricia
Moderator
Moderator

Hi @melwinkie

 

I'm sorry to hear of the trouble with this transaction. @kernowlass has the right idea! We recommend reaching out to the merchant to discuss the payment discrepancy. You can also report this to us as a billing issue

 

I hope this information helps!

 

Thanks, 

PayPal_Tricia

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@melwinkie

 

Suggest you contact the seller and get them to refund the over payment maybe?


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Solved

PayPal_Tricia
Moderator
Moderator

Hi @melwinkie

 

I'm sorry to hear of the trouble with this transaction. @kernowlass has the right idea! We recommend reaching out to the merchant to discuss the payment discrepancy. You can also report this to us as a billing issue

 

I hope this information helps!

 

Thanks, 

PayPal_Tricia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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melwinkie
Contributor
Contributor

I was embarrassed by the error, but did message the person in charge of the fund raiser and he sent me a link to report it.  They returned all of the money.  I offered to send him a check for the money I told him I could afford but he didn't send me his address.

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PayPal_Tricia
Moderator
Moderator

Hi @melwinkie

 

Thanks for the update. I'm glad to hear the payment was refunded. No need to be embarrassed, it happens more than you'd think. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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