The sender of this payment is Unregistered but address is Confirmed

speedysfast
Contributor
Contributor

Hi i have a buyer that paid with paypal , and with about 35 positive feedback. Buyers address is Confirmed. but next to buyers name is (The sender of this payment is Unregistered)...i have been checking online but i would like a direct answer on this. I called paypal got disconnected (recording said due to tech difficulties.......)...therefore please any answer is helpful.

 

Is it true that it is ok to send out the item?

 

or should i refund due to buyer not being Verified (but address is confirmed) ...

 

thank you for all answers to help.

 

 

 

 

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DPCreations
Frequent Advisor
Frequent Advisor

If it states at the top of the page "OK to ship" then all is well.

 

Buyers can pay with a credit card; there is no need for a buyer to be registered with PayPal to make a purchase.  PayPal takes care of the credit card for the buyer.

 

As long as PayPal indicates it's OK to ship you have your regular PayPal seller protection.  It may be a good time to review what your are selling and how you are shipping.  Click on the "legal agreements" on the bottom of the page for more information.

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DPCreations
Frequent Advisor
Frequent Advisor

Look at your PayPal transaction detail page.  There will be instructions what to do.

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speedysfast
Contributor
Contributor

Hi ..thank you for your reply...

 

yes i did the Confirmed address is OK to ship to but maybe Im asking ...is it ok to be Unregistered and have a confirmed address? I have only delt with Verified names and addresses in the past. 

 

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Solved

DPCreations
Frequent Advisor
Frequent Advisor

If it states at the top of the page "OK to ship" then all is well.

 

Buyers can pay with a credit card; there is no need for a buyer to be registered with PayPal to make a purchase.  PayPal takes care of the credit card for the buyer.

 

As long as PayPal indicates it's OK to ship you have your regular PayPal seller protection.  It may be a good time to review what your are selling and how you are shipping.  Click on the "legal agreements" on the bottom of the page for more information.

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speedysfast
Contributor
Contributor

Hi

thank you so much for the info! 

have a great night!

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