Refund

67dieter
Contributor
Contributor
I bought a ring for 40 pounds on eBay at the beginning of December and the buyer gave me the runaround till mid January with various excuses.. I opened a payment dispute on PayPal on the 11 of February and still I have not received a refund.. the seller has not communicate with PayPal at according to the message logs .. where do I stand with getting my refund???
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@67dieter

 

Have you escalated the dispute to a claim??

 

Only paypal does not get involved until you do so.

 

Also you only have UP TO 20 days post opening the dispute to escalate it to a claim and if you do not it will 'time out'.........you are running / have run out of time.


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67dieter
Contributor
Contributor
Did not know about escalating claim!! Guess that lowlife has made 40 pounds out of me ...
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kernowlass
Esteemed Advisor
Esteemed Advisor

@67dieter

 

Has it timed out then???

 


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67dieter
Contributor
Contributor
Yes it’s timed out !!!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@67dieter

 

Wish you had come on here and asked sooner  Smiley Sad

 

All I can advise is IF you funded your paypal payment via a credit card then contact your card issuer and see if they will do a chargeback for you.


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