Refund
67dieter
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-31-2018
05:57 AM
I bought a ring for 40 pounds on eBay at the beginning of December and the buyer gave me the runaround till mid January with various excuses.. I opened a payment dispute on PayPal on the 11 of February and still I have not received a refund.. the seller has not communicate with PayPal at according to the message logs .. where do I stand with getting my refund???
5 REPLIES 5
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2018
06:01 AM
Have you escalated the dispute to a claim??
Only paypal does not get involved until you do so.
Also you only have UP TO 20 days post opening the dispute to escalate it to a claim and if you do not it will 'time out'.........you are running / have run out of time.
Advice is voluntary.
Kudos / Solution appreciated.
67dieter
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2018
06:06 AM
Did not know about escalating claim!! Guess that lowlife has made 40 pounds out of me ...
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2018
06:09 AM
67dieter
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2018
06:11 AM
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2018
06:13 AM
Wish you had come on here and asked sooner
All I can advise is IF you funded your paypal payment via a credit card then contact your card issuer and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Refund during the delivery in Disputes and claims
- How to appeal against decision in customer favour - customer refunded by PayPal unfairly in Disputes and claims
- Accept and Reply of Refund offer in Disputes and claims