Refund confusion

joshuadavid1121
New Community Member

I was credited with a refund very quickly for a package of items that were never sent. My problem is...when i go into my paypal account it shows a $0 balance....i dont know what im supposed to do. Any suggestions that could be helpful are greatly appreciated.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@joshuadavid1121

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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