Paypal Guest payment not working

TK3010
New Community Member

 

Hello,

 

I sent a request to a customer for a payment who doesnt have a paypal. Usually when this happens, they pay via the Guest link. When trying to submit the payment, they keep getting Just a moment.

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11 REPLIES 11

gamermwm
Contributor
Contributor

I'm having the same exact problem. Please fix your site Paypal.

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Krp2nte
Contributor
Contributor
Same problem. Please fix this.
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bluewater_85
Contributor
Contributor

Hi, I am having the same problem.  I have been doing this for several weeks now, all of a sudden it can't process the transaction.  

What should I do now?  Is paypal having a problem?

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lsual
New Community Member

I get the same issue. It's rather important PAYPAL to fix this.

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gamermwm
Contributor
Contributor

Here we are now, a day later. Still broken. I need a transaction to go thru. Come on already Paypal and fix "pay as guest" to actually work....

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jeremymeyer
Contributor
Contributor

Same problem.  2 different customers can't make payment.  Both tried multiple browsers but no luck

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jeremymeyer
Contributor
Contributor

The only way I got it to work is by sending an invoice.  Otherwise guests can't pay from just a request

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bluewater_85
Contributor
Contributor

This feature has been working, this is the first time my family was not able to pay as a guest.  I really don't want to send an invoice to my family.  

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mrondan
Contributor
Contributor

Same problem here. Spent 15 minutes convincing the first tier that I work in IT and tried multiple devices and locations and that no it wasnt my fault. Spent anoteher 15 with his supervisor who suggested the client open a paypal account or use another card. Defeats the purpose of offering pay as guest. Has been working for 2+ years several dozen times. The only change ive noted is the website layout has changed. Theres a fancy new animation logo and requires flash to run. Who is still deploying new flash sites in 2017 other than paypal? I asked that the technical team reach out to help with issue. Request was refused. Suggested I tray another payment service.

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