Paypal Guest payment not working

TK3010
New Community Member

 

Hello,

 

I sent a request to a customer for a payment who doesnt have a paypal. Usually when this happens, they pay via the Guest link. When trying to submit the payment, they keep getting Just a moment.

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11 REPLIES 11

mrondan
Contributor
Contributor

@jeremymeyer wrote:

The only way I got it to work is by sending an invoice.  Otherwise guests can't pay from just a request


 

This also worked for me and the form this method takes you to is different from this new request form where the trouble initiated. With the invoice method it worked right away no problems. Clearly some broken code someone needs to acknowledge and not the 15 or so things customer service tried to pin it on, from browser cookies, to maxed credit card, to user error et cetera.

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mpmurphy58
Contributor
Contributor

This has been broken at least since January.



 

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