Paypal Donate Button declines donation

al2meta
Contributor
Contributor

I have a nonprofit business account with Paypal. I inserted a Paypal donate button on my website. Here's a sample:

https://astralmeta.com/product/haunted-house-blogger-template/

 

I tried testing it with my credit card and my wife's credit card. Entering a test donation.

 

It says payment declined. Sorry we are unable to process your payment... blah blah blah?

 

What's up with that?

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

You cannot donate to yourself especially if any of the credit cards you are using to test are linked to your PayPal account.  It will look like you are trying to do cash advances to yourself or conducting suspicious behavior to PayPal 's security system..  It you are going to test, look into using a PayPal sandbox account.


Kudos & Solved are greatly appreciated. 🙂
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al2meta
Contributor
Contributor

I used my wife's debit card too. It's not registered to any Paypal account.

 

It still gives the same result.

 

 

It's a Paypal generated button btw, how do you test it in a sandbox account?

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DPCreations
Frequent Advisor
Frequent Advisor

Is your wife's debit card linked to your bank account--the same account you use for PayPal?

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al2meta
Contributor
Contributor

No. We have different banks.

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