PayPal promises my refund but ends case without refund.

Austinize
Contributor
Contributor

Hello everyone, 

 

I logged into PayPal today to notice that my case was closed. Six days ago, the system promised me my refund within 7 days. However, it is closed now and once again PayPal changed their decision.

 

When PayPal was requiring information from the seller, I don't think the seller provided any information which leads me to believe that PayPal should've closed the case with my full refund. What is happening?

 

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.