PayPal not working on Carnival site?

Goblin
Contributor
Contributor

I am trying to pay for a cruise with PayPal credit. I have more than enough credit to cover the cost, but it keeps getting denied. Any ideas?

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DPCreations
Frequent Advisor
Frequent Advisor

Did you have the PayPal Credit option for payment?

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Goblin
Contributor
Contributor

Yes - and it redirected to PayPal, where I chose Credit (and it said preferred) and then redirected back to the carnival site, and when I hit pay now, I got "YOUR PAYMENT REQUEST HAS BEEN DENIED. PLEASE VERIFY THE CARD INFORMATION PROVIDED OR USE ANOTHER FORM OF PAYMENT."

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DPCreations
Frequent Advisor
Frequent Advisor

It just means that this purchase didn't qualify for payment with PayPal Credit.  You need to select another payment method.

PayPal Credit is not like a regular credit card which you can use when you want.  PayPal Credit evaluates each potential purchase for qualifications; there are multiple levels of risk considered.

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Goblin
Contributor
Contributor

So why would it list PayPal as an option? So confusing!

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DPCreations
Frequent Advisor
Frequent Advisor

Phone PayPal support and asK?

 

PayPal goes through multiple levels of checks for risk and qualications, even after one selects a PayPal Credit option.  That's why it's a good idea to make sure you have backup funding available in case the payment does not complete as PayPal Credit.

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