Pay after delivery disappeared on my checkout

mgg79
New Community Member

So two days ago I purchased something on ebay and just like the last couple of years I used the pay after delivery option. Well today i went back and tried to use it and it no longer appears. Called ebay and they told me to call paypal but can't get a straight answer. The best the rep could tell me was that it was a security issue and its encrypted and they can't see what it is. Went on to tell me that it might have been an insufficient funds from my bank account, but that has never happened so I just don't know what it is and he couldnt tell me either. Has this happened to anyone else?

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3 REPLIES 3

My3kitties
Contributor
Contributor

Yes.  Starting yesterday (12/8) no matter where I go, the sites where I used PAD before, doesn't offer it as an option now.

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jjacks731
Contributor
Contributor
Yes the same has happened to me on every website that offered pay after delivery it is no longer showing as an option. I spoke to customer service today the rep basically said PAD is deeply encoded and they can’t control it. It’s not offered for every purchase. That was the only answer I was given. Even on sites where pay after delivery was available anytime I purchased until three days ago. But the problem is I used pay after delivery on the 7th then it completely stopped showing.
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victorianlady
Contributor
Contributor

I have the same problem. PayPal's reps just give you a line of BS because this has happened before. They don't have a clue to the REAL reason, but using them as a payment method is becoming less attractive as time goes on. When I call, they thank me for being one of their best customers, however, that is about to change. The unpredictability of their reliability is very unprofessional and frustrating. 

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