On the 1st of February, I made two separate orders with Sports Direct which were both for next day delivery and the first went through fine. The second order didn't and continued to say pending until the 9th of February when I asked them about the refund I was to receive back into my bank account. The customer service person asked for the transaction ID so they could cancel it and I could get a refund. After a couple of days of still nothing going into my account, I asked again, and this morning was told to contact Paypal as the money is going to be reversed and I need to withdraw from my bank account? This I don't understand, and it seems to be going on for a very long time. I have had a refund pending before, but it came up with the date it would go through on my Paypal account, this one just seems to have disappeared and I have no information, nor can I speak to anyone. As I am going to be away for a week next week, I would really like someone to help me. I also tried to resolve this in the resolution centre, found the transaction ID and it said there was a problem with it and I couldn't go any further. The one that I am waiting for a refund for doesn't have an amount on it, and also says pending.
