I was charged $10 cash equivalent transaction fee

Ailili
Contributor
Contributor

I just noticed that BOA credit card has charged me a $10 cash equivalent transaction fee for a purchase that I made on eBay and paid for on Paypal, last week. I often use the PayPal pay my bill but never had this happened before.

I contacted PayPal and sellers, they told me to contact the card issuer, then I contacted my bank and they said i need to ask paypal and it is not their responsibility.

So how can i get help? Does anyone know why I would be charged this fee? And how to avoid being charged?

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4 REPLIES 4

Quandary
Advisor
Advisor

That's very unusual - have not heard of that happening but unfortunately, there's no way to help unless someone else had a similar incident - as this is a peer to peer, it's not possible to look at user account info through this public forum.  (One would think that between eBay, PayPal and your bank someone would have the answer.)   Can you find anything in you transaction details that may provide a clue  ??

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Ailili
Contributor
Contributor

Yes, I asked my credit card issuer they said I pay with "wire transfer money order" led me to be charged $10, but I did not get any tips before payment, I think Paypal and eBay seller are responsible for this.

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Egalek
New Community Member
I was wondering if you got your issue resolved either by BOA or PayPal? Same exact thing happened to me yesterday. I have purchased an item on EBay and “$10 cash equivalent “ transaction appeared on my credit card account.
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Destchey
Member
Member
I have a similar situation I paid for item and then received $15 fee from bank because they said it come thru PayPal as international charge/account. But other times I make payments it transfers money to PayPal then PayPal pays seller. Why did this one come thru like that which would indicate my bank was paying the seller directly and therefore caused a fee. But also I was not informed by PayPal nor the seller that this was an international account/transaction. The item was shipped from the US. I can't seem to find any other questions like this that have been resolved or gotten good response on these forums.
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