I can't make a purchase

FrozenPlayz
Contributor
Contributor

I'm trying to send money to a friend but it doesn't allow me. I have funds in my account and it still doesn't work. I am really confused. https://gyazo.com/9201af1fa7d6845dd1cc4063d0f1b15f

 

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10 REPLIES 10

angelleye
Advisor
Advisor

Is it happening with anybody you try to send money to, or just this one person?

 

I would try it in "Incognito Mode" or whatever private mode your browser has.  This would eliminate the use of cache / cookies which could help solve the problem.

 

 

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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FrozenPlayz
Contributor
Contributor

Still doesn't work.

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angelleye
Advisor
Advisor

Is your account verified?  Is the receiver account verified?  Is it happening with everybody you send to or just the one person?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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FrozenPlayz
Contributor
Contributor

Its just me. Both of our accounts are verifed.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Is this happening to anybody else you try to send money to besides your friend?


Kudos & Solved are greatly appreciated. 🙂
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FrozenPlayz
Contributor
Contributor

Everyone.

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lancelotme
Frequent Contributor
Frequent Contributor

which country are you in?

where did you register your PAYPAL account and what is your currency?

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FrozenPlayz
Contributor
Contributor

United States Of America.

USD

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Need to call up PayPal to speak with customer service.  You can usually send some money even if you are unverified but up to a certain amount.  How much you trying to send?

 

You can view your sending limits by:

 

Log in to your PayPal account.
Click See how much you can send with PayPal on Summary page.


Kudos & Solved are greatly appreciated. 🙂
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