Does Paypal have any customer service?

Carlo315
New Community Member

Why is Paypal's customer service non-existent? No phone #, can't send an email--can only respond to a choice of irrelevant options from a list.  When I responded to the survey saying I wouldn't recommend the service, the response was "Survey cannot be submitted."  Surely a better option than Paypal exists.  Can anybody recommend and actually reliable and responsive service?

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Carlo315

Ways to contact customer services.
>>

1. You can click on help / contact and use the message centre option in the blue band at the top of the page.
2. You can click on help / contact and use the phone option in the blue band top of the page.
3. You can send them a p.m via their Facebook page @ www.facebook.com/PayPal
4. You can send them a p.m via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.
6. You can ask a question on here (answers from community members normally).

 

Lots of other payment processors and if you do a google search you will get quite a selection to choose from.

However whether your buyers will want to use them is another matter as paypals buyer protection is an attraction for most.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.