Cant cancel pending payment

KountryKorucopi
Contributor
Contributor
I was scammed on EBay and they canceled the auction. However I had already paid. Its still pending but there isn't any place to cancel it. Can someone help.
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3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

You can't cancel a pending payment; pending is just part of the process which has been initiated.

 

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KountryKorucopi
Contributor
Contributor
Pay Pal told me I can cancel as long as its unclaimed which it is. They told just to click on the cancel payment button below it. There isn't one. I'm wondering how to cancel without having the cancel button.
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PayPal_AshleyM
Moderator
Moderator

Hi KountryKorucopi,

 

I'm sorry to hear about the trouble with the seller, but I'm happy to provide whatever info I can. Here's more information on unclaimed payments. If you're still running into issues, we can assist over the phone. If we're able to verify your identity, we can reverse the payment for you. 

 

I hope this helps!

 

- Ashley M


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