Can't log in on Paypal prepaid website?!?!

Shawnn7
Contributor
Contributor

ive had a paypal mastercard for about 2 years and never had a problem with it and all of a sudden i cant login to the website for the mastercard, the Paypal website itself is still fine but i am unable to do anything with my mastercard account and dont know why. Is anyone else having this problem or know why this could happen.

 

Note: ive tried all the simple technical issues on my end like using a different browser clearing cookies/caches, even using the mobile app and still no luck with the same error every time "We encountered a problem trying to log you in. Please try again."

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Quandary
Advisor
Advisor

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