change of address after payment made

[ChristineChris]

I sold an item to a buyer.  She paid but accidentally chose the wrong address of her shipping addresses.  Can she somehow change it to the correct address after she has paid?

The only alternative I have thought of is if I refund her and then re-invoice.  HOwever in the past i have done that as a buyer, and it takes a few days for the refund to go through (she paid via c/c attached to her pp acct)

Thanks 🙂

[kernowlass · Accepted solution]

@ChristineChris

No she can't change it after the transaction has been paid.

Your best bet is to refund and get her to pay again, yes it may take up to a week but she should be prepared to wait as it was her mistake in the first place.