When I click on Pay Now, I just get taken back to the Invoice screen

[SixSpeedSamurai]

I have an invoice that takes Paypal or CC.  When I go into the invoice and specify to use my paypal balance or even my bank, then click Pay Now, it just takes me back to the Invoice.  I have tried IE, Firefox, and Chrome.  Even cleared my cookies and temps.  This has been going on since December 10th.

I have opened a case with PayPal, but they are not very quick at responding to me.

[snowshoe]

Unfortunately there's not much the forum can do at this point.  As you tried the basic troubleshooting steps and opened a Support Ticket, all we can do is suggest that you contact the sender, explain there's a glitch with the invoice and request that they cancel it and try sending a new one.

Just to be clear, you did open a Support Ticket, this is different from regular customer support.

https://ppmts.custhelp.com/app/home

(You have to setup an account first, then you can submit and track your question.)

[SixSpeedSamurai]

I opened a regular support ticket.  The technical support one looks like it's for shop owners.

[snowshoe]

OK but, they may not have any fixes for you other than suggest what I did.

[SixSpeedSamurai]

I did the one you suggested and they called with in a few hours.  Thanks!

[snowshoe]