Unable to use PayPal Extras MasterCard OR PayPal credit

[Batman7900]

I have been unable to use my PayPal Extras MasterCard since 8 Aug. When I try to use the MasterCard as a credit or debit card, it comes back with “We can't process your payment. Please select a different payment method or check your payment details." I applied for PayPal credit and was accepted, but I'm unable to use that also. PayPal Credit comes back saying “Your application can't be processed. We're sorry but you won't be able to use PayPal Credit for this purchase. Please choose another payment method.”

Why, all of a sudden, did these payment options become unavailable to me? I have credit available but when I purchase something on eBay and proceed to checkout, these options are not available to me.

An agent just said that the merchant must offer PayPal Extras MasterCard as a payment option, but NONE of the merchants that I checked have that in the payment option on their eBay listing. They have PayPal Credit, but I AM NOT ABLE to use EITHER of these payment types.

This only happens upon checkout. I go to checkout, click on PayPal, sign in to PayPal, and then it DOES NOT give me the option to use PayPal Extras MasterCard, and when I try to use PayPal Credit it gives me the error message above.

I have spent 6 hours on the phone trying to figure this out, and I've sent a few messages to you.

What is going on please? I've sent several messages and I've received no replies. 

[Batman7900]

That's good for them, but I just made a $4000 payment about 4 weeks prior to this occurring.  My outstanding was only just over $1000.  Thanks for your input though.  There has to be a reason for this.

[Batman7900]

And, I've had no returns, cancellations,  late payments, and only one dispute in 15 +/- years.  I don't understand why, and I've found no one at eBay or PayPal that will help resolve this.