They keep sending me money.

JJDTX
Contributor
Contributor

I have a shareware business that I've been running as a hobby for about 20 years. PayPal is my main method for receiving orders.  It works like this: They send me payment and I email them the download instructions. It works great.

 

About a week ago, I started getting two orders every day from European customers for my $79 product. When I sent them download instructions, I received replies that the email address doesn't exist. The money keeps coming in, twice a day.

 

I'm trying to figure out what kindof scam is being run. I guess I don't have a good enough imagination.

 

Does anybody have any ideas? I don't know how to stop them from sending me money.

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11 REPLIES 11

DPCreations
Frequent Advisor
Frequent Advisor

How do they send payment?

What is the origination of the payment?

Where do they obtain the information for sending the payment?

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JJDTX
Contributor
Contributor

Thanks for the reply.

On my website, there are links for the four versions of my product. The orders have all been for the second tier ($79) product.  The order notices come from PayPal (I've checked and the funds are being deposited). I don't know how to determine if the payment comes from available funds or a credit card.

 

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DPCreations
Frequent Advisor
Frequent Advisor

What shopping cart service are you using?

What is the geographic origin of the payments?

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JJDTX
Contributor
Contributor

It's just PayPal, I don't use anything fancy. I guess what I'm trying to figure out is "what's the scame"? All payments come from Western European countries, but one came from Japan.

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lancelotme
Frequent Contributor
Frequent Contributor

is the email address which does not exist the same as the email address which sent payment?

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JJDTX
Contributor
Contributor

Yes, and that's the strange part.  I reply to the email address that comes with the payment (the email itself comes directly from PayPal). It bounces back with:

 

"Delivery to the following recipient failed permanently."

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DPCreations
Frequent Advisor
Frequent Advisor

Are you sure the email is from PayPa and not spoofed?

Have you checked the email header details to see the route the email took from origination?

Are there any clickable linkes in the email?

Does your web site actually show a purchase record?

What type of information does your web sile collect for buyers?

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lancelotme
Frequent Contributor
Frequent Contributor

@DPCreations wrote:

Are you sure the email is from PayPa and not spoofed?

Have you checked the email header details to see the route the email took from origination?

Are there any clickable linkes in the email?

Does your web site actually show a purchase record?

What type of information does your web sile collect for buyers?


but he said the money actually landed  in his Paypal account. 

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DPCreations
Frequent Advisor
Frequent Advisor

But yet the OP thinks there is something suspcious even though all records look legit.

Just thing to piece together any information the OP didn't disclose since we can't see the OP's actual transcations or emails.

 

Best suggestion, howver, is to phone PayPal.

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