Seller Protection - Not Eligible

Logan4el
New Community Member

Hello, I have sold a 200$ item on Ebay to the buyer with confirmed US address. It was on 18.11.2013. Transaction says "Not Eligible for seller protection".

 

The problem is that it's been almost 3 months now, but the funds are still not available from this transaction. Any hint?

Login to Me Too
1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

You should be talking with customer support.  As this is a member to member help forum, unfortunately no one here can view or access user account details.  Someone needs to look thru your account transaction history for some clues.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.