Scamming Website. How do I stop charges?

YankElves
New Community Member

Hello,

 

I recently signed up on a website and paid for a 1.95$ 24-hour trial. After I had paid, the website said I was signed up for recurring payments of I believe 30$ a month and that I would need to cancel them. I tried going to the part of the site where you cancel it and it won't load. Upon further investigation online, the site is a scam. How do I stop the charges from being charged to my PayPal? I've sent in the conflict resolution, but can I just block all charges from that company?

 

Thanks for the help!

 

-Kyle

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@YankElves

 

How to cancel a monthly payment / subscription >>

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > and under "manage upcoming payments" top left of page second option down is pre-approved payments.


Advice is voluntary.
Kudos / Solution appreciated.
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YankElves
New Community Member

@kernowlass

 

I've followed your instructions but under "Manage Future Payments", the second option says "PayPal payments by debiting dealer". When I click on it, It just shows the payment but no way of canceling it?

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DPCreations
Frequent Advisor
Frequent Advisor

You can't cancel payment from the subscription area: it is for stopping future payments.

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