Can not receive funds

p0ltergeist
Contributor
Contributor

Hi there,

 

I use PayPal  for almost 10 years. One month ago I started online business (e-commerce store, running WooCommerce). When someone wants to buy a product, he/she gets a message "Your recipient is not able to receive funds at this time. Your recipient must first set up his or her account to receive funds."

 

My e-mail address is confirmed, I did upgrade my account to Business, my business name is also confirmed. My primary currency is EUR (in PayPal account, and in online store too).

 

What else should I set up? How to enable visitors to purchase something?

 

Let me mention that I am from Bosnia and Herzegovina, but I think that it`s not important, since ppl in Bosnia can receive money for a years.

 

Thank you very much.

 

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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

Your country iinformation is extremely important as financial restrictions are based on country.  Best t check PayPal policies for your country to see what restrictions are in place.

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p0ltergeist
Contributor
Contributor

I know several people who can accept online payments, and they are also from Sarajevo, Bosnia and Herzegovina.

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