Refund to my canceled debit card

michellec16
Contributor
Contributor

I recently got refunded money from PP the only problem is that it was refunded to my debit card that I had to cancel. Now it says that the refund was completed to my old debit card. Is there anything I can do now to get my money back to my new debit card? Thank you.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

Are your old and new debit cards both connected to the same bank account?


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michellec16
Contributor
Contributor
Yes they are
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kernowlass
Esteemed Advisor
Esteemed Advisor

Then it should still process through ok but takes a few days to do so and can be up to a week.


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CM777
Contributor
Contributor

Did you get your money back? I have a similar question open, and I think I have the answer, but I like to make triple sure when it comes to money above a certain amount. I can't believe I'm saying that I'll be glad when I'm done with my spring-time shopping spree. 

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