Refund is Credited to Credit Card but Doesn't Show Up in Bank Account

[michael5623]

I was refunded an item and it shows in my History. In the Details, it says that Paypal had already sent the money to the credit card I used, however, it isn't showing up in my bank account. It says the refund was completed 2 days ago on June 22. How long does this take? Can I get some help, here?

[kernowlass]

Sorry maybe is a UK/US thing but do you call a credit card the same as a debit card?

Only if you paid with a c.c. then it would go back to that and not to  your bank.

But if you call a c.c. a debit card then thats fine but a refund normally takes about a week to hit your bank account after being refunded. 

[Leo502]

I was about to ask the same question I orded something online and a month passed and i didnt received my items so i contacted the company and they told me that they were giving me a refund , and now i checked my account and it said refunded and i called my bank to see if they received the money and nothinggg i have a debit card i hope that at the end of this week i get the money ! thanks for the question and the answer !

[sandypurins]

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@Leo502 wrote:

I was about to ask the same question I orded something online and a month passed and i didnt received my items so i contacted the company and they told me that they were giving me a refund , and now i checked my account and it said refunded and i called my bank to see if they received the money and nothinggg i have a debit card i hope that at the end of this week i get the money ! thanks for the question and the answer !

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Login to your PayPal account and click on the payment's "Details" link... does the Transaction Details page indicate that the refund was sent to your credit/debit card?

If the refund was not sent back to your credit/debit card, it should have been credited to your PayPal account balance. 

Login to your PayPal account, click on the "History" tab and then click on the "All activity (with balance)" option to look at your account activity.  The "with balance" view will show (in the right hand column) your PayPal account balance after each transaction and should make it easier to see whether the refund was credited to your PayPal account balance and whether it was used to fund a subsequent payment.

~Sandy