Here we go again.......had this happen last month, then it mysteriously disappeared only to raise it's ugly head again.
Trying to pay money on invoices and I get this:
We're sorry, but your transaction couldn't be completed using the selected card, because it has been denied by the card issuer. Another payment method has been chosen for you. Please continue with this payment method, or choose a different way to pay.
I had paid a couple of invoices and everything was fine. Then BOOM!
Call PayPal, the first rep I get says to clear all of my cookies and cache and then try again. If that doesn't work try a different browser. He said that sometimes this happens with invoices, that they can be difficult at times. I'm thinking really? If you know this why isn't Paypal doing something about it?
Do all of that, even shut down the computer to make sure all memory is cleared out. No go, nothing, still getting the same error message.
Call PayPal back. This time I get a female, she says no way could it be anything on Paypal's end. She said if it continued that we could have a "conference call" with my cardholder. Yeah right. Called card holder people, even though I already knew it wasn't them, but okay I'll humor the Paypal girl that was NOT HELPFUL AT ALL.
Sure enough, not even hitting the bankcard gateway, they have nothing. The money is there, no reason for anything being denied, they have no hold on my spending etc, etc. So we know it's not on MY end.
So today I will try one more time, give Paypal one more chance to figure this out. Has anyone got anymore suggestions? Who should I talk to ? Should this be escalated? From the looks of the forum I'm not the only one that has this problem. I have people that need to be paid for goods that I have purchased. This is not a good thing, nor is it a "we'll figure it out for you someday thing"
Any ideas?
