Preapproved payments not showing up?

zeromelody
Member
Member

I have a weekly payment I want to cancel now but they arent showing in my preapproved payments nor is it showing up in my acitivty at all. It's like I didn't even pay using my paypal email. Ands its kinda making me mad at this point because i contacted paypal support and the company support 3 different times and I still get no response 😕 anyone know a fix?

 

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Supposedly PayPal is having issues with timely transaction updates to accounts.  Lagtime.  Give it a couple to several hours for transactions to appear in Activity.


Kudos & Solved are greatly appreciated. 🙂
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zeromelody
Member
Member

I've been having this issue for 4 weeks though, how long will it take?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Sorry, don't have an answer to that because this is only a user forum and we have no access to people's accounts or the technical back end server stuff.  You will need to contact customer service to open a repair ticket.


Kudos & Solved are greatly appreciated. 🙂
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