Pending Balance
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I have over $500 in my paypal account. It's all unavailable to me, despite the fact that all but one of my sold items have shipped and been received by the buyers. I've tried calling, emailing, talking, and yelling at Paypal. All that happens is my life span shortens due to elevated stress levels. They don't care to help. Hell, I'm on hold now waiting for a supervisor. I've been on hold for FORTY MINUTES. I have speaker phone so I'll sit here all darn day if I have to!
My issue is this: SELLERS pay PAYPAL a fee to process the transaction but they spend a great deal of time protecting buyers and do nothing to protect sellers. We are dirt. The reps like to claim they protect sellers by insuring packages shipped with FedEx/ UPS. However, these insurances are available free of charge (for packages up to $100) to any FedE/ UPS customer regardless of whether they used Paypal or not. Paypal does NOT offer this service and should not be promoting the fact that they do. It's a flat-out lie. In addition, when I listed my items on Ebay, I included a shipping charge. NOT a REIMBURSEMENT SHIPPING CHARGE. I clearly state in my listings that I will ship items "within 2 days of receiving cleared payment". Any idiot knows that a cleared payment means that the funds are readily available. With the hold on my funds, I have to front shipping charges and sit around and wait for the day that Paypal is feeling generous enough to give me my own damn money. Complete BS!
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Here's the hold release information from eBay's help center... also a link to the page where you can find lots more information about the hold policy...
Follow good shipping practices to help access your funds from each sale sooner:
- Funds will be available 3 days after we can confirm the item was delivered when you use eBay or PayPal to print labels or upload tracking information from UPS, USPS, or FedEx.
- If we don't have tracking information, but you mark the item as shipped and we can calculate a delivery date, your money should be available 7 days after your latest estimated delivery date.
- If we don't have tracking information, and you don't mark the item as shipped, or we can't calculate a delivery date (for example, if the item was shipped internationally), the funds should be available 21 days after the buyer pays.
Note: In some cases, such as international shipments, we can't calculate a delivery date or confirm delivery. It may also take longer to get your funds if your buyer reports a problem.
http://pages.ebay.com/help/pay/payment_unavailable.html
~Sandy

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