Paypal order status still IN PROGRESS PLEASE HELP

[ivandias]

I recently purchased something from the BT shop website, I used my PayPal account that is linked to my Debit Card. the company was paid, and the product was delivered to me yesterday. All of the boxes in my payment details for BT Shop are listed as "Completed" but it still says "In Progress" on the first one that is Order to BT shop just like this (

30 Jan 2013  

Payment To BT Shop

Completed

30 Jan 2013

Payment To BT Shop   

Transfer From Credit Card

Completed

Your transfer from your credit card to your PayPal account is complete.

28 Jan 2013  

Order To BT Shop

In Progress

I would like to remove an old debit Card from my account but can not, as it is a pending order. Please Help...

[snowshoe]

Suggest contacting customer support for assistance.

[ivandias]

one of paypal admins replied to my email to paypal here is what she replied and what she relpied is way way not even close to what i asked them so dumb reply

Dear Ivan Dias,

Thank you for contacting PayPal regarding your account.

Ivan Dias , I  have reviewed your account and  an authorisation is an agreement between a buyer and a seller. The buyer authorises the seller to take money from their PayPal account to pay for a purchase.

The status of your authorisation appears in your PayPal transaction history under ‘Payment status.’

Here are the 5 statuses of an authorisation:

• Pending: The seller hasn’t accepted the payment yet. Some sellers wait until an item has been posted and received before they accept the payment.
• In Progress: A partial amount of the payment has been accepted.
• Complete: The seller accepted the entire payment amount.
• Voided: The seller cancelled the payment.
• Expired: A payment automatically expires after 30 days. Contact the merchant if you would like to rearrange payment.

Ivan Dias, please let us know if you require any further assistance.

Yours sincerely, 
Priyanka 
PayPal

please HELP what to do next...

[Rah2149]

I am having the same problem My card was charged and I recieved my items from NFL Shop last week and is still listed "in progress" even though my card was charged and I have the items. Now I cannot make changes to my card. Annoying!

[ivandias]

Rah2149 Any soultion to this i have been stuck on this status for 3 days even after my transction been completed and i have recieved my items do update me if you find the solution... thanksss...