Paypa is holding my payment

Mickey117
Contributor
Contributor

Hello,

 

i am trying to sell an item which i have pending. th ebuyer has paid me the money from paypal but paypal wants me to send them verification of shipping. is this good or scam. what can i do. thanks.

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14 REPLIES 14

DPCreations
Frequent Advisor
Frequent Advisor

Whenever you ship an item, you need to so so with a tracking number so PayPal knows when it is delivered.

 

What do the PayPal transaction details show?

 

Where did yo have something for sale?

 

Where are you located?  Where is buyer located?

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Mickey117
Contributor
Contributor
I am in Australia, wants me to ship it to Malaysia. I sold it on gumtree. The email says I need to send PayPal a shipment verification and then I will be payed. But what if they don't. Then what.
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DPCreations
Frequent Advisor
Frequent Advisor

What are the details showing in you PayPal account.  Look there rather than the email to help you understand the problem.

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Mickey117
Contributor
Contributor

on my paypal account, its says that i have requested the buyer to pay the money. its in pending. the email says that the buyer has paid though, but not showing up on the real website. ???

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DPCreations
Frequent Advisor
Frequent Advisor

If your PayPal website transaction detail as pending it means the buyer has paid, but the money transfer has not been completed.  What else does the transaction details page show?  OK to ship or wait, and any other informaiton on that page.

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Mickey117
Contributor
Contributor

nope, nothing else. Untitled picture.png

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DPCreations
Frequent Advisor
Frequent Advisor

That's not the detail page.

 

You need to go to the Activy summary page and click on the transaction.  It will show a full page of information, including fees for the transaction.  It will show the buyer's mailing address, and much more.

 

I looked at your image and it states clearly the buyer do not pay and it isn't that the payment is pending; it's that the request for money is waiting for the buyer to pay.

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Mickey117
Contributor
Contributor
nope, not coming up. i clicked on a previous transaction and the details came up but this pending one nothing comes up other than my name, the email of the buyer and transcation ID.
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DPCreations
Frequent Advisor
Frequent Advisor

Are you actually selling something for over $3,000?  If so, that seems to extremely high risk.  What are you selling?

 

Suggest you carefully review PayPal policies for seller and buyer protection and then review your risk of huge loss.

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