PayPal refusing to make payment

smokeysnake
Contributor
Contributor

Hi there.

 

I am trying to make a payment on PayPal.

 

When I click on the PayPal button it just tells me that I have to add a credit card or a debit card.

 

I already have a credit card linked and verified!

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7 REPLIES 7

DPCreations
Frequent Advisor
Frequent Advisor

What kind of payment are you trying to make?

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smokeysnake
Contributor
Contributor

My bank (FNB South Africa) has a PayPal withdrawal service. I have linked my PayPal account.

 

During the withdrawal process from my online banking, I was redirected to PayPal to make the payment.

 

So I guess to answer your question the kind of payment I'm trying to make is to my bank's PayPal withdrawal service.

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DPCreations
Frequent Advisor
Frequent Advisor

Were you trying to transfer funds from PayPal to your bank or from your bank to your PayPal account?

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smokeysnake
Contributor
Contributor

I am trying to withdraw funds from PayPal to my bank account.

 

The way the service offered from my bank works (As far as I can tell) is that they set it up so that I can make a PayPal payment to the bank.

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DPCreations
Frequent Advisor
Frequent Advisor

As I read it, you are starting the process from your bank.  if so, start the process from PayPal.

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smokeysnake
Contributor
Contributor

I can't do that.

 

Starting the withdrawal process from PayPal only lets me withdraw to a US bank account.

 

At a certain point in my bank's process, I get redirected to PayPal to authorize the payment.

 

The issue is that PayPal is telling me to add a card before making the payment, but I have a card on my PayPal already.

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DPCreations
Frequent Advisor
Frequent Advisor

You'll need to phone PayPal customer service for a specific answer.

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