PayPal Credit not working

slothritis
Contributor
Contributor

Hello, so everytime I use paypal credit I get this message "Looks like we're unable to authorize your purchase using PayPal Credit with the option to buy now and pay later. But you can still use PayPal to choose another payment method." Can anyone tell me whats going on?

Login to Me Too
2 REPLIES 2

PayPal_Susie
PayPal Employee
PayPal Employee

Hello slothritis -

 

Thank you for reaching out to the community, sorry to hear about the trouble with payments.

 

As this is a member-to-member help forum, the people here can't assist with account-specific questions. To allow us to research the situation and assist you, please reach out to PayPal customer service by phone, email, Twitter, or Facebook.

 

-Susie

Login to Me Too

Arkascha
New Community Member

I have been having the same problem - over and over, starting in October 2015.

 

I have absolutely no idea why this is happening after I have been using PayPal Credit for years without problems, ever having missed a payment, have a zero balance, and available balance in the thousands.

 

I have called in - over and over. Every time, the same ordeal: Well, we can't tell you what it is about, but it's about security. We need to ask you a few questions. The questions I was asked (each time the same set of questions!) could have been pulled from any public record and did nothing whatsoever to verify that I am me.

And every time I am being told that it takes 5-7 days for the security check to be performed. Useful, really useful for when you want to make an eBay purchase.

 

I know no one can help me here, and that's ok. I just want to put this here so that others know they are not alone with this incredible nonsense that comes along with being treated like a criminal.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.